Canadian North Aurora Concierge – Your North, Your Airline

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At Canadian North, we value each one of our customers and are always seeking new ways to enhance our services. We offer our most loyal customers the Aurora Concierge Program; introduced to offer a superior level of service with amenities available exclusively on Canadian North. Along with every one of our customers, Aurora Concierge members can experience our Aurora Class in-flight service and also enjoy additional benefits.

About the Aurora Concierge Program

Every Aurora Concierge member receives a personalized Aurora Concierge card, giving them access to special services designed specifically to meet the needs of busy travellers.

Direct Access to Our Aurora Concierge Help Desk for Assistance with Special Requests such as the Availability of Aeroplan Seats
Personalized Membership Card and Baggage Tags
Priority check-in at Yellowknife, Edmonton and Calgary airports
Additional Bag Allowance
Priority Boarding
Complimentary In-flight Beverages
Ticket Change Fee Waiver

Membership Requirement

Annual membership in Aurora Concierge requires that members have flown 10 return trips (or 20 one-way trips) between October 31st and November 1st of the previous year.

Our internal tracking system will acknowledge you as a member and you will be sent your membership package. If you think you might be eligible for Aurora Concierge, please contact Cleo Bromley at (867) 669-4044.

There’s More to Come

Aurora Concierge membership benefits will be constantly upgraded so the benefits of giving Canadian North your loyalty will increase as each special offer is provided.